Privacy Policy

This Privacy Policy explains how Cian's Cookies Inc. ("we", "us", or "our") collects, uses, and protects your information when you visit this website or contact us through it. We only use your information to respond to you and to run our business.

Information we collect. When you submit a quote request, booking, or contact form on this website, we collect the information you provide, which may include your name, phone number, email address, service address or location, and any details you share about the work you need. We use this information only to respond to your enquiry, prepare quotes, schedule and carry out work, and follow up with you about our services.

How your information is handled. This website is built and hosted on the Buildrok platform. Buildrok stores your form submissions and makes them available to us so we can respond, acting as our service provider and processing this information only on our behalf. Buildrok does not sell this information. You can read Buildrok's privacy practices at buildrok.com/privacy.

We do not sell your personal information. We do not sell or rent your personal information, and we do not share it with third parties for their own advertising or marketing. We share it only with the service providers that help us operate this website and run our business, or where required by law.

Cookies and analytics. We use only the cookies and basic analytics needed to operate this site and understand aggregate traffic. We do not use third-party advertising or tracking pixels. Because we do not track you across other websites or sell your information, this site does not change its behavior in response to "Do Not Track" or Global Privacy Control browser signals.

Your choices and rights. You can ask us to access, correct, or delete the personal information we hold about you at any time. If you submitted a form on this site, you can also permanently delete your submission yourself at buildrok.com/data-erasure. Depending on where you live (for example, California, Texas, or the EU and UK), you may have additional rights, including the right to obtain a copy of your information; we honor these requests regardless of where you live.

Children. This website is intended for adults and is not directed to children under 13, and we do not knowingly collect information from children.

Changes and contact. We may update this policy from time to time and will post any changes on this page. If you have any questions, you can call us at 5555555555.